Delivery

The following conditions apply:

Delivery terms

We deliver within Germany only. We ship with DHL GoGreen.

Delivery times

Unless a different period is stated in the respective offer, delivery in Germany takes place within 2–4 days of the contract being concluded (or, if advance payment has been agreed, within 2–4 days of your payment instruction). Please note that there are no deliveries on Sundays or public holidays.

If you have ordered items with different delivery times, we will send the goods in a single shipment unless we have agreed otherwise with you. In that case, the delivery time is determined by the item with the longest delivery time in your order.

Free returns

Here's how easy it is:

You will find your returns label in your customer account, or you can simply request it from our customer service team by email at onlineshop@amor.de. Please make sure your parcel is securely sealed before you send it. Once we have received your parcel, we need around 4 working days to process your return. We will then issue your refund.

If you would like to exchange a piece of jewellery for a different colour or size, please return it and place a new order on amor.de.